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FAQs
1
What is the shelf life of cosmetics?Unopened products usually last 2-3 years.
After opening:Mascara & eyeliner: 3-6 months
Foundation: 6-12 months
Lipstick: 1-2 years
Powders: 1-2 years.
Check the packaging.
2
Does your skincare have preservatives in it?Yes, we use gentle, skin-safe preservatives in some of our products to keep them fresh and free from harmful bacteria. Don’t worry—we choose only the best, non-irritating options to ensure your skin stays happy and healthy!
3
Will your skincare products give me an allergic reaction?We aim to make our products as gentle as possible and test them to minimize allergic reactions. However, everyone’s skin is different. If you’re trying something new, doing a patch test first is a good idea, especially if you have sensitive skin or allergies. And always check the ingredient list to make sure it’s right for you.
4
Can I cancel my order?If you need to cancel your order, just let us know as soon as possible! We can only cancel orders before they’ve been processed or shipped. Once it’s on its way, we can help you with returns or exchanges. Reach out to our customer support team, and we’ll assist you as quickly as we can.
5
What are the shipping charges?Shipping is free for orders over $499! For orders below this amount, shipping costs will be calculated at checkout based on your location and order size. If you have any questions, feel free to reach out to our customer support team










